If this method doesn't work, you can click Sign In Another Way instead and enter your email address and password accordingly.

Solution: On your mobile device, open Settings > Apps & notifications > Default apps > Opening links to make sure that the Affinity app is allowed to open associated links.

If links aren't opening the app, the most common cause is the device and app settings:.

You should now be able to 'Sign In Another Way.'

Solution: On your mobile device, open Settings > Safari > Clear history and Website Data > Restart Affinity App.

If you've already logged into your SSO account and you click on Sign In Another Way, you may receive the SERVER-031 error message, which can cause you to get stuck in the in-app browser.

If the long-press method doesn't work, you can click Sign In Another Way instead and enter your email address and password accordingly.

Solution: Long-press the Sign me in button and choose Open link from the context menu, which will open it in Safari instead of the browser window inside the 3rd party email app.

Gmail or Outlook), tapping the Sign me in button may not work.

If opening the magic link email in a 3rd party email app (e.g.

We are working on optimizing the mobile experience for all devices, thank you for your patience in the meantime. Note: Affinity's mobile app is currently not optimized for tablets and will be best viewed on smartphones.

Signed in successfully? Get started with: How to use the Affinity Mobile App.

Having sign in issues? See Troubleshooting sign in issues.

Now, add your Affinity account's subdomain and click Continue to Sign In.

Otherwise, you can click Sign in another way (especially if you're using SSO).

Make sure to open up this email in the email app on your mobile phone, not your laptop/desktop. Affinity will send you an email to confirm you're signing in. Enter your email address to sign in via the magic link method.Then, tap into the Affinity mobile app on your phone.Make sure you are first signed into your Affinity CRM account.

With Affinity's mobile app for iOS and Android, get all the benefits of Affinity when you're on the go.

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